Frequently Asked Questions
OUR PERFUMES
Simply warm the perfume up with your fingertips and apply to your wrist and neck for a beautiful scent that lasts all day. When your scent is finished, or you just want to switch things up, our magnetic compact makes it easy to refill or mix and match fragrances.
Sometimes you may need to rub the product to warm it up first and active the formulas.
We never do and never will. All our products are 100% cruelty-free
Applied with the fingertips, our solid perfumes are made with natural waxes and oils and infused with essential oils. They are portable, longer-lasting, and better for people with sensitive skin or allergies compared to traditional spray perfumes that contain alcohol and chemicals.
Perfumes are composed of three main scent notes: top notes, middle notes, and base notes. Top notes are the initial scents that are perceived when the perfume is first applied. They are often fresh and light, and they evaporate quickly. Examples of top notes include citrus, bergamot, and mint.
Middle notes emerge after the top notes have evaporated. They are the main body of the fragrance and can last for several hours. Middle notes are often floral or fruity, and they include scents like jasmine, rose, and lavender.
Base notes are the final scents that emerge after the middle notes have evaporated. They are often rich and heavy, and provide the perfume with depth and longevity. Base notes can last for several hours or even days, depending on the fragrance. Examples of base notes include vanilla, sandalwood, and musk.
Together, top, middle, and base notes create a complex and balanced fragrance that evolves over time
We are proud to confirm our packaging is 100% recyclable. Our refill pans are made from aluminium which can be broken down and used time and time again
SHIPPING & RETURNS
We do! However please note we don't currently cover any customs or duty fees on the parcel arriving to your country. Please see our shipping page linked at the bottom of this page for more details
Unfortunately due to hygiene reasons, we do not yet accept returns. However in some cases of damage we can offer an exchange within 14 days of receipt.
Please email us at hello@tenthmuselondon.com to request this.
We do not offer shipping coverage for exchanges.
If there is a fault with your order please contact us using the above email address within 14 days of receiving your order.